Terms of service

You must ensure that all registration information is accurate and kept up to date. 
You are responsible for maintaining the confidentiality of your login details. 

We may disable any account if we believe you have failed to comply with these Terms.

Operation of Website and Services 

The Website is operated by INK (CLOTHING) LTD / LUXURY DIVISON, which may use third-party service providers to operate certain functions including: 

These services are provided to enable you to browse the Site and purchase Products. 

Delivery services may be provided by third-party carriers. Charges for delivery will be shown at checkout before you confirm your order.

Products 

We make every effort to ensure that product descriptions, pricing and images are accurate. 

However: 

We reserve the right to withdraw or modify Products at any time. 

Products are supplied for personal, non-commercial use only. 
You agree not to resell Products without our permission. 

Nothing in these Terms excludes your statutory rights under Consumer Legislation.

Ordering and Availability 

Products may be ordered by selecting items and following the checkout process. 

Before placing an order, you may correct any errors in your details. 

When you submit an order, you will receive an Order Confirmation email. 
This confirms receipt of your order but does not mean it has been accepted. 

Your order is accepted only when we send a Dispatch Confirmation email. 

We may refuse an order where: 

If an order is cancelled, any payment will be refunded. 

You must be at least 16 years old, or the legal age required in your country, to place an order

Pre-Orders 

Certain Products may be available for pre-order. 

Payment may be taken at the time of the pre-order. 

Estimated shipping dates are indicative only. 

If a pre-order is cancelled or delayed, you may request a refund. 

Your statutory rights remain unaffected. 

Delivery 

We deliver to the United Kingdom and selected EU countries. 

Delivery times are estimates only. 

We are not responsible for delays caused by: 

Orders cannot be delivered to PO boxes. 

You are responsible for any import duties or taxes unless stated otherwise. 

Risk passes to you upon delivery. 

Ownership passes once full payment has been received.

Price and Payment 

Prices are shown in GBP or EUR depending on location. 

Prices include VAT where applicable but exclude delivery charges. 

Delivery charges are shown at checkout. 

We reserve the right to change prices at any time before acceptance of an order. 

Payment must be made using approved payment methods shown at checkout. 

We may perform fraud checks before dispatch. 

We are not responsible for fees charged by your bank. 

Discount codes may be subject to separate terms.

Returns Policy 

You have a legal duty to take reasonable care of Products while in your possession. 

Returned Products must be: 

We may reduce refunds if the Product has been used. 

Customised or personalised Products may not be returned unless faulty. 

Your statutory rights are not affected.

Legal Guarantee of Conformity 

Under EU law, Products are covered by a two-year legal guarantee. 

If a Product is defective, you may request: 

This applies only where the defect existed at delivery.

Withdrawal Right 

You may cancel your order within the legal cooling-off period (normally 14 days, unless extended by our policy). 

To cancel, contact Customer Care with your order details. 

You must return the Product within the required time. 

Refunds will be issued to the original payment method. 

Delivery charges may not be refunded unless required by law.

Use of the Site 

You may use the Site only for personal, lawful purposes. 

You must not: 

All rights will terminate if you breach these Terms.

Intellectual Property 

All content on the Site, including images, text, logos, and designs, belongs to Vera Wang or its licensors. 

You may not use any content without permission. 

Unauthorised use may result in legal action.

External Links 

The Site may contain links to third-party websites. 

We are not responsible for their content. 

Links do not imply endorsement.

Liability 

Nothing in these Terms excludes liability for: 

We are not liable for losses caused by events beyond our control. 

Force Majeure 

We are not responsible for delays caused by events outside our control. 

If such an event occurs, delivery may be delayed or cancelled.

You may not transfer your rights without our consent. 

If any provision is invalid, the rest remain in force. 

These Terms form the entire agreement between you and us. 

These Terms are governed by the laws of England and Wales, unless mandatory local law applies. 

Consumers in the EU may use dispute resolution platforms where available.

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